Melissa Rumball is an experienced financial services director with over 25 years of experience in customer experience, operations and contact center management. She has held leadership positions at prestigious institutions such as Citizen Bank, Santander and Happy Money, where she has driven operational efficiency, innovation and strategic growth.
As vice president of FinTech and Banking at IGT Solutions, she is helping clients transform financial services through leadership, strategic vision and commitment to customer-centric excellence.
